Privacy Policy

Privacy Policy

At JADEWAREHOUSE, we understand that your personal information is private and important to you. This policy explains what we collect, why we collect it, and how you can control it. We keep things simple and transparent, so you always know what is happening with your data.

What We Collect

When you place an order or create an account, we collect the details needed to complete your purchase. This includes your name, shipping address, email address, phone number, and payment information. We also gather basic browsing data, like which pages you visit and how you interact with our site, to help us improve your shopping experience.

How We Use Your Information

We use your information to process orders, arrange delivery, and provide customer support. If you opt in, we may send you updates about new arrivals or special offers. We never sell your personal data to third parties. That is a promise, not just a policy.

Cookies and Tracking

Our website uses cookies to remember your preferences and keep your shopping cart updated. These small files help us understand how visitors use our store so we can make it easier to navigate. You can disable cookies in your browser settings, though some features may not work as smoothly without them.

Your Rights (GDPR and CCPA)

Depending on where you live, you have specific rights regarding your personal information. You can request access to the data we hold about you, ask us to correct any errors, or request that we delete your information entirely. You may also opt out of any marketing communications at any time. To exercise any of these rights, simply email us at [email protected], and we will respond within 30 days.

Data Security

We use industry-standard encryption to protect your information during transmission. Your payment details are processed through secure payment gateways, and we never store full credit card numbers on our servers. Our team reviews our security practices regularly to keep your data safe.

Third-Party Services

We work with trusted partners for payment processing and shipping. These providers only receive the information necessary to perform their services, and they are bound by their own privacy obligations. We do not authorize them to use your data for any other purpose.

Contact Us

If you have any questions about this policy or how we handle your information, please reach out to us at [email protected]. We are happy to help and will respond promptly to any concerns you may have.